Shipping:
2. Shipping costs are displayed at the checkout, you are given a choice of service.
3. Charges cover postage and administrative costs. Where possible your order will be dispatched as soon as your payment is cleared (e.g. Direct Deposits can take four to five working days). Some items may be delayed through factors out of the hands of Giftsbiweb staff, e.g. delivery times etc.. Please allow up to 10 working days for processing. All order are sent by Australia Post within Australia, delivery times are usually 3-4 days within Australia and longer for international deliveries.
4. Insurance is now supplied free of charge, for both National and International customers.
5. If you have not received your item within the estimated delivery time then please email us so that we can follow up on your delivery.
6. Overseas customers can expect extended delivery times depending on the choice of service.
7. It is the policy of Giftsbiweb to only use freighting companies of our choice. Giftsbiweb will not send orders with any other freight companies without express authorisation from Giftsbiweb management.
Returns:
1. Damaged or faulty products may be returned for credit or replacement (decision to be made by management of Giftsbiweb - no correspondence will be entered into regarding the decision made).
2. If damaged during transit no responsibility will be accepted by Giftsbiweb.
2. Some manufacturers offer a warranty period and this will be negotiated with them on your behalf.
3 Any products returned must be received by Giftsbiweb within 5 working days after your receipt of delivery.
